Legal Information

Privacy Policy

Nature Roots Health Care Private Limited respects your privacy and is committed to protecting your personal information and ensuring transparency in the way your information is collected and used.

Last Updated: 02 October 2026
01

Introduction

Nature Roots Health Care Private Limited ("Nature Roots Health Care", "Company", "we", "us" or "our") respects the privacy of visitors, customers and users of our website.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, purchase our products, contact us or use our services.

02

Information We Collect

We may collect personal information that you voluntarily provide to us while using our website or services.

  • Full name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Order and transaction details
  • Information provided through contact forms
  • Any other information voluntarily provided by you
03

Technical Information

When you visit our website, certain technical information may be collected automatically.

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of website access
  • General website usage information
04

How We Collect Information

Information may be collected when you:

  • Create or use an account.
  • Place an order.
  • Submit an enquiry or contact form.
  • Contact customer support.
  • Subscribe to our communications.
  • Browse or interact with our website.
05

How We Use Your Information

The information collected from you may be used for the following purposes:

  • To process and deliver your orders.
  • To provide customer support.
  • To respond to your enquiries.
  • To communicate with you regarding your orders.
  • To improve our products and services.
  • To improve website functionality and user experience.
  • To prevent fraud and unauthorized activities.
  • To comply with applicable laws and regulations.
06

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences and understand how visitors use our website.

You may configure your browser to disable or delete cookies. However, disabling certain cookies may affect some features of the website.

07

Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who assist us in operating our business and providing services to you.

  • Payment gateway providers
  • Courier and delivery partners
  • Website hosting providers
  • Technology and support providers
  • Analytics and security service providers

Information may also be disclosed where required by law, court order or a government authority.

08

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

09

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes and comply with applicable legal requirements.

10

Payment Information

Payments made through our website may be processed through third-party payment gateways.

We generally do not store complete debit card, credit card or banking credentials on our own servers. Payment information may be processed directly by the applicable payment service provider according to its own security and privacy practices.

11

Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

Nature Roots Health Care Private Limited is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing your personal information.

12

Children's Privacy

Our website and services are not intentionally directed toward children who are unable to provide legally valid consent.

If we become aware that personal information has been collected from a child without appropriate consent, we may take reasonable steps to delete such information.

13

Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of information where legally applicable.
  • Withdraw consent where applicable.
  • Raise concerns regarding the handling of your information.

To exercise any applicable rights, please contact us using the contact details provided below.

14

Marketing Communications

Where permitted by applicable law, we may send you information regarding our products, services, offers, promotions and updates.

You may request to stop receiving promotional communications from us by contacting us or using the unsubscribe option provided in the communication.

15

Changes to This Privacy Policy

Nature Roots Health Care Private Limited may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

16

Your Consent

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy, subject to applicable law.

17

Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Company Nature Roots Health Care Private Limited
Email support@nrthealthcare.com
Website www.naturerootshealthcare.com