Legal Information

Terms & Conditions

Welcome to Nature Roots Health Care Private Limited. These Terms & Conditions govern your access to and use of our website, products, services and related facilities.

Last Updated: 02 October 2026
01

Introduction

Nature Roots Health Care Private Limited (hereinafter referred to as "Nature Roots Health Care", "Company", "we", "us" or "our") operates this website and provides health, wellness, herbal and related products and services.

By accessing, browsing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

02

Eligibility

You must provide accurate and complete information while creating an account, placing an order, making an enquiry or using any service provided by us.

By using this website, you confirm that the information provided by you is true, accurate and up to date.

03

Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

  • You shall not use the website for any unlawful or fraudulent activity.
  • You shall not attempt to gain unauthorized access to any part of the website.
  • You shall not introduce viruses, malware or other harmful material.
  • You shall not copy, reproduce or distribute website content without prior written permission.
  • You shall not interfere with the security or functionality of the website.
04

Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on the website are accurate.

However, product images may vary slightly from the actual product due to screen settings, photography, packaging changes or manufacturer updates.

Nature Roots Health Care reserves the right to modify, discontinue or update any product without prior notice.

05

Health & Wellness Disclaimer

The information provided on this website is intended for general health, wellness and informational purposes only.

Products and information available through this website are not intended to diagnose, treat, cure or prevent any disease unless specifically stated and legally permitted.

Individual results may vary. You should consult a qualified doctor, healthcare professional or other appropriate professional before using any health or wellness product, particularly if you are pregnant, nursing, taking medication or have an existing medical condition.

Important: Do not discontinue prescribed medication or medical treatment based solely on information obtained from this website.
06

Orders & Acceptance

Placing an order on our website constitutes a request to purchase a product. An order may be accepted, declined or cancelled by the Company depending on product availability, pricing, payment status, incorrect information or other legitimate reasons.

We reserve the right to cancel an order in cases of incorrect pricing, suspected fraudulent activity, stock limitations or other operational reasons.

07

Pricing & Payments

Product prices displayed on the website are subject to change without prior notice.

You agree to provide valid and authorized payment information while completing a transaction.

The Company is not responsible for payment failures caused by banks, payment gateways, network issues or other third-party service providers.

08

Shipping & Delivery

Delivery timelines displayed on the website are estimated and may vary depending on the delivery location, courier service, weather conditions, operational circumstances and other factors beyond our reasonable control.

Customers are responsible for providing an accurate delivery address and contact information.

09

Returns, Replacement & Refunds

Returns, replacements and refunds shall be governed by the Company's applicable Refund & Cancellation Policy.

Products may be eligible for replacement or refund only where the applicable policy permits it.

Customers may be required to provide order details, photographs, videos or other information to verify a damaged, defective or incorrect product.

10

Intellectual Property

All content available on this website, including but not limited to logos, trademarks, text, graphics, photographs, videos, designs, product descriptions, layouts and software, is owned by or licensed to Nature Roots Health Care Private Limited unless otherwise stated.

No part of this website may be copied, reproduced, modified, distributed or commercially exploited without prior written permission from the Company.

11

User Content & Reviews

If you submit reviews, feedback, photographs, testimonials or other content to us, you confirm that you have the right to submit such content.

By submitting content, you grant the Company permission to use, reproduce, publish or display such content for legitimate business, promotional or informational purposes, subject to applicable law.

12

Privacy & Personal Information

Your use of this website is also subject to our Privacy Policy.

We may collect and process information such as your name, contact details, address, order information and other information necessary to provide our services.

We take reasonable measures to protect personal information in accordance with applicable laws and our internal policies.

13

Third-Party Links & Services

Our website may contain links to third-party websites, payment gateways, delivery providers or other services.

Such third-party services operate independently and may have their own terms and privacy policies. Nature Roots Health Care is not responsible for the content, security or practices of third-party websites.

14

Limitation of Liability

To the extent permitted by applicable law, Nature Roots Health Care Private Limited shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products.

Nothing in these Terms shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

15

Indemnification

You agree to indemnify and hold harmless Nature Roots Health Care Private Limited, its directors, employees, representatives and service providers from claims, losses or expenses arising from your misuse of the website, violation of these Terms or violation of applicable laws.

16

Changes to Terms

Nature Roots Health Care Private Limited reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when published on this website. Your continued use of the website after such changes constitutes acceptance of the updated terms.

17

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over the Company's applicable place of business.

18

Contact Us

If you have any questions, concerns or requests regarding these Terms & Conditions, you may contact us.

Company Nature Roots Health Care Private Limited
Email support@nrthealthcare.com
Website www.naturerootshealthcare.com